Shipping policy

Welcome to Drew13 Designs!
We’re excited to deliver your spooky favorites straight to your door. Please read our shipping policy carefully to understand how we process and deliver your orders.

Processing Time

All orders are made to order. Please allow 2–5 business days for production before shipment.
During peak seasons (like Halloween), processing times may take slightly longer.

Shipping Time

Once your order has been produced, it will be shipped via our trusted carrier partners.
Estimated delivery times:

United States: 5–10 business days

Canada, UK, Australia: 7–14 business days

Rest of the World: 10–20 business days

Please note: Delivery times are estimates and may vary due to customs delays or shipping disruptions beyond our control.

Tracking Information

Once your order has shipped, you’ll receive an email with a tracking number so you can follow your package’s journey.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order weight.
We occasionally offer free shipping promotions, so keep an eye out for those spooky deals!

Wrong Address or Lost Packages

Please double-check your shipping details before placing your order.
Drew13 Designs is not responsible for lost packages due to incorrect shipping information provided by the customer.

If your package is lost in transit, please contact us at support@drew13designs.com — we’ll do our best to help you track it down.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees that may apply.

Contact Us

If you have any questions about your shipment, feel free to reach out:

info@drew13designs.com